All Weather Roofing Systems(“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit https://www.allweatherroofingsystems.com or contact us by phone or form, how we use that information, and the choices you have. Questions about this policy can be directed to (314) 834-6556 or info@allweatherroofingsystems.com.
Information we collect
We collect information you provide directly to us — for example, when you fill out the callback form, request an estimate, send us an email, or call our office. The information we receive directly includes your name, phone number, address, email (if provided), and any details you share about your roofing project.
We also collect limited information automatically when you browse the site, including your IP address, browser type, device type, referring URL, and pages visited. This information is used in aggregate to understand how visitors use the site and to improve content and user experience.
Cookies and analytics
We use cookies and similar technologies to operate the site and measure aggregate traffic. We use Google Analytics and may use other privacy-respecting analytics tools to understand site usage. These tools may set cookies on your browser; you can disable cookies in your browser settings or use opt-out tools provided by individual analytics services.
We may use call-tracking software (such as CallRail) to attribute phone calls to the marketing source that drove them. Call-tracking assigns dynamic phone numbers and routes calls to our main line. Calls may be recorded for quality and training purposes; if you do not want a call recorded, you can ask the team member at the beginning of the call.
How we use your information
We use the information we collect to:
- Respond to your inquiries and schedule services
- Provide written estimates and project documentation
- Communicate about scheduled appointments and active projects
- Process payments for services rendered
- Comply with legal obligations and protect our legal interests
- Send occasional follow-up communications about your project or roof maintenance reminders (you can opt out at any time)
Sharing your information
We do not sell, rent, or trade your personal information. We share information only with:
- Service providers who help us operate our business — for example, payment processors, accounting software, and the call-tracking and analytics tools described above. These providers are bound by confidentiality obligations and are only authorized to use your information for the specific service they provide to us.
- Insurance carriers and adjusters when we are working on a storm-damage insurance claim on your behalf, with your authorization.
- Legal and regulatory authorities when required by law (subpoena, court order, valid governmental request).
Your choices
You can request access to, correction of, or deletion of your personal information by contacting us at (314) 834-6556 or info@allweatherroofingsystems.com. We will respond within a reasonable timeframe consistent with applicable law.
California residents (CCPA): California residents have specific rights regarding personal information, including the right to know what we collect, request deletion, and opt out of certain disclosures. We do not sell personal information.
EU/UK residents (GDPR): If you are in the EU or UK, you have rights of access, rectification, erasure, restriction, portability, and objection regarding your personal data. We process personal data on the basis of consent, contract performance, and legitimate interest depending on the context.
Data security
We use reasonable technical and organizational safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security; we treat your information with the same level of care we would expect for our own.
Data retention
We retain customer information for as long as necessary to provide services, fulfill legal obligations (including tax and warranty records), and resolve disputes. Marketing-only contact information is retained until you opt out.
Children’s privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us so we can delete it.
Third-party links
Our site may link to third-party websites (manufacturer pages, certification bodies, government resources). We are not responsible for the privacy practices of those sites. Review their privacy policies before sharing information.
Changes to this policy
We may update this Privacy Policy from time to time. The “Effective” date at the top reflects the most recent update. We’ll post any material changes prominently on this page; minor changes (formatting, clarifications) may be made without specific notice.
Contact us
Questions about privacy? Call (314) 834-6556 or email info@allweatherroofingsystems.com. You can also write to us at 701 Market St, St. Louis, MO 63101.